FAQs
We're here to make your fitness journey clear, simple, and stress-free. Before you sign up, explore our frequently asked questions below. We cover everything from how our plans are customized and which package is right for you to details on flexibility and app connectivity. If you can't find what you need, don't hesitate to reach out!
Service & Program FAQs
Question:
How are the workout plans customised?
Answer:
Every plan is 100% customised based on your equipment access (gym, home, or no equipment), your weekly schedule, and your specific goals. They are built around your life, not added to it.
Logistics & Administration FAQs
Question:
Am I locked into a contract?
Answer:
No. All of our coaching packages operate on a flexible month-to-month subscription. You can cancel or pause anytime directly from your account with zero cancellation fees.
Technical & Platform FAQs
Question:
What platform do I use to access my plans?
Answer:
You'll access everything through our dedicated coaching app (available on iOS and Android). This is where you'll find your workouts, nutrition tracking, and direct chat with your coach.
Question:
​Does the app connect with my fitness tracker?
Answer:
Yes! Our platform offers Health App Connectivity and syncs seamlessly with major devices, including Apple Health, Garmin, Fitbit, and Withings.
Question:
What equipment do I need?
Answer:
You need minimal equipment to start. We can design plans using only bodyweight or basic home equipment. If you have gym access, we simply include those resources in your customised plan.
Question:
How quickly will I see results?
Answer:
Results vary based on your starting point and consistency. However, clients who stick to the plan typically begin seeing noticeable physical and energy changes within 4-6 weeks.
Question:
How is the Standard package different from Premium?
Answer:
Our Standard package provides the foundational plan and monthly check-ins, ideal for self-starters. Premium adds high-touch coaching like weekly plan revisions and direct 1:1 communication for faster, optimised results.
Question:
What if I travel?
Answer:
Travelling? No problem. Our system is built to adapt. You can instantly swap exercises and adjust your plan right within the app to suit any location, whether you're using a hotel gym, have minimal equipment, or need a bodyweight-only routine.
Question:
What information do you need from me to get started?
Answer:
To create your customised plan, you just need to complete a short client questionnaire covering your goals, injury history, equipment access, and schedule availability. This usually takes around 5 minutes.